Front Green LED is not illuminated when I try to turn on the Connect using its Power Button October 11, 2019 16:00 Updated Possible Cause Actions The Connect may not be powered Check if the rear RED LED is illuminated. If it is not illuminated the Connect is not receiving power. Check that the power cables are correctly plugged into the power socket at the plug end and the plug is fully inserted. There may be a hardware failure Contact Somark Customer Support Related articles Rear Red LED is not illuminated