Scan is not scanning any Digitail™ tags – SensaLab Help Center

Possible Cause

Actions

The Ai.Read may be busy from a previous process and needs to be reconnected or may require a reboot

Access the device details from the Ai.Connect Devices screen.

Check the status of the device in the device properties. If the Device is displayed as Busy:
- disconnect the device till the device is no longer displayed in Ai.Connect and reconnect it
- restart the device by disconnecting its power and repowering it once the device is no longer displayed in Ai.Connect
- restart (reboot) Ai.Connect

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