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No USB Device is displayed in Connect

  • Updated
Possible Cause

Actions
If the device is connected through a USB Hub – the USB Hub may not be connected securely
  • Check the USB Hub is securely connected to the Top USB on the Connect
The device may have lost connectivity
  • Reconnect the device from the Connect by unplugging it and reconnecting it after a wait period of 30 seconds. The wait allows

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