Welcome to SensaLab Study
Your organisation will have appointed a System Administrator who will help create and maintain your logins and your system reference data.
To login, your System Administrator will have created your userid and will be able to advise what your password is to log in.
What browser do I need?
You will need to use the latest Google Chrome Web browser to get the best experience when using Study. Please also make sure that your staff and colleagues have the latest Google Chrome Browser installed when they come to login and use Study.
You will need internet access to use Study.
What devices can I use to access Study?
Study is optimised for the best user experience with a standard computer or laptop and browser. You can access Study with the Google Chrome browser on other devices, such as tablets and even smartphones, but the screens have not been adapted to resize for the smaller screens on these devices.
What login do I need?
Your System Administrator will have added your Study credentials, which is your login email address to Study. Your System Administrator will have assigned one or more “roles” to your profile. The role you have been assigned controls what menu options, records and data you can view and update. If you have any questions about your access rights, please speak to your System Administrator who is able to change your role profile.
How to log in
Input the web address for your site and add /login to the end, as shown below.
https://[your organisation prefix].mysensalab.com/login
This will display the following page.
Click on the Login button and the following page will display.
If your usual login email address is not displayed, or the one your System Administrator used for your to log into Study, please select the “User another account” option and this will prompt you to enter the email address your System Administrator advised.
After you have selected an account from the screen above, or input your email address, you will be prompted to input your usual password.
Press the Sign in button to submit your password. This will be validated. If you have entered the Password incorrectly, the system will advise you and offer the option to re-enter it.
If you have forgotten your password, you can usually reset it online using the “Forgot my password” link on the screen above. You will be asked for additional security questions which you set up at the time of creating your email account.
Note: Somark does not have access to your password. We cannot reset it for you. Please speak to your internal IT personnel if you are not able to reset your password and if your account has been suspended.
Successfully logging in
After entering the correct password, a “You are successfully logged in” message will briefly display.
When you first login in, our system will retrieve your security profile and save this in our system. This may take a few seconds to complete. You may see a message displayed saying “Logging in . . .” This is quite normal and should close after a few seconds.
You may also see a message saying “Loading your profile . . .”. This is quite normal and is our system saving your profile. It too, should only display for a few seconds at most. If the screen gets stuck on this message, use the browser page refresh option (which will be top left next to the Home icon).
The next screen displayed will be the Tasks list page as shown below.
Note: Your user login (email address) should display on the top right of the screen, if you have successfully logged in.