Reader is not displayed in the Connect Device

• Check the Reader cable (RS232: USB to Serial Cable) is securely connected to the Connect USB port and the Reader port.

• Disconnect the Reader USB cable from the Connect and Read
• Turn on Power for the Reader
• Wait a second or two for the radio circuitry to initialize/stabilize
• Plug in the USB cable to the Reader followed by the USB cable to the Connect
• Wait about a minute, the Reader device should display in the devices list.

• Order a replacement cable.

• Ensure the Reader Power cable is securely connected to the Reader and plugged into the power outlet.

Caution
Reader does not receive its power from Connect. It must be plugged into a power outlet.